Frequently Asked Questions
Can you describe your keynote speaking and workshops and who would benefit from these presentations?
We offer seven insightful customer service workshops that focus on positive ideas for building a better service organization. Our highly educational workshops would benefit both management and employees in teaching how to provide 5-star service. After the workshop your team will understand and begin to implement what the best service organizations in the world consistently do right.
Can you briefly tell me about author and speaker Cary Cavitt?
Cary has personally served over 100,000 customers in the past 30 years as well as spoken to over 2,000 customer groups He is gifted with the innate ability of being able to understand the mind of the customer and then clearly teach organizations how to develop an environment where customers will want to return and tell others about their exceptional experience.
As the author of Being the Leader People Want to Follow and seven books on how to provide outstanding customer service, Cary's primary belief is that great service must start and end with consistently reflecting the six most important attitudes toward your customers. You can be sure that every workshop presented will be professionally handled from start to finish.
How do you conduct the workshops?
From the start each participant will sense the passion and importance of how we treat others. The many ideals and insights throughout the workshop will be communicated with clarity and enthusiasm. Not only does Cary use real-life situations and stories, but has the ability to draw out audience participation and help bring about positive changes. He also has the innate ability to articulate to each organization how to relate to the clientele that they serve.
What is the ultimate focus and goal that every workshop strives for?
The ultimate goal of each workshop is to give the audience a vision of what constitutes great service. When participants walk away with a clearer understanding of the importance how we treat each other in the business world, they will become motivated to make personal changes that will not only bring out the best in others, but also bring out the best in themselves. Not only will the overall service improve, but the work environment will be more positive.
What types of audiences would enjoy this?
In two words, EVERY TYPE! Here's the reason why: Every successful service-oriented organization understands that people are first and foremost their most important asset. This includes not only the customer, but also those who are part of the team. When we understand the power of our attitudes and how they impact others, we will begin to show customers and fellow team members more kindness, respect, and consideration.
Can we ask to have the seminar focus on a particular area?
Absolutely! It would be perfectly fine if your organization would like to focus on a particular subject that is relevant to creating a better organization.
What types of organizations would benefit from your seminars?
The answer would be any organization that would like to improve on their human relationship skills, both internally and externally. Here are a few examples of companies that would benefit:
Corporations, Resorts & Hotels, Sales & Services, Government Agencies, Financial Institutes, Restaurants, Retail Operations
Libraries, Park Districts, Tennis /Golf Facilities, Law Firms, Healthcare, Professional Organizations
Libraries, Park Districts, Tennis /Golf Facilities, Law Firms, Healthcare, Professional Organizations...and every other organization that would like to create an outstanding team.
How do I book a date?
Simply call our toll-free number for the workshop outline, fees, and additional information
at 1-847-409-5011. You can also e-mail us at cary@carycavittconsulting.com
3 Great Reasons to Call Us:
#3
Over 100,000
Customers
We bring over 30+ years of experience in the field of customer service.
#2
Professional
Facilitating
We understand how
to facilitate workshops and make each topic relevant to the organization.
#1
We Make It Fun
& Enjoyable
We understand that workshops work best when learning is fun, enjoyable, and involves the audience.
On-Site Customer Service Seminars
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Over 100,000 Customers Served.
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